Company Updates

At Learning Jungle, your child’s health and safety is our priority.

Should you have any further questions or concerns, please contact:

We wish you and your family good health during this unprecedented time.


Education Child Care

All Learning Jungle facilities are open.

Facility tours for new enrolments are by appointment only. In-person tours require parents to be masked and to respect visitor protocols. Please complete our online form and a Learning Jungle Registration Representative will reach out within one business day. We appreciate your patience and look forward to connecting.

Covid-19 Protocols

  • If your child or any other member of your household exhibits symptoms of Covid-19 OR came into close contact with someone who tested positive, your child is required to quarantine for 5 days. Children may return to the classroom on day 6, so long as they are symptom-free. Children are also required to wear a mask up to day 10. If they are unable to mask, they will be required to stay home and return on day 11. Please seek professional medical attention if symptoms worsen. 
  • To keep our environment safe, you will be required to call your local Learning Jungle facility and inform the Director of your situation as soon as possible.
  • If we are informed of a positive Covid-19 case in one of our classrooms, we will immediately communicate to all parents with children who share the same classroom.

Learning Jungle closely follows the advice of Public Health guidelines. Due to the ongoing unpredictability of the pandemic, protocols may change at any time. 

Outbreak Policy

An outbreak is declared if a classroom encounters a high percentage of infections. In the event of an outbreak, Learning Jungle follows the guidance of Public Health and may be required to temporarily close the classroom. The average closure is between 5-10 days, however the duration is mandated by Public Health officials.

Fees Policy

Fees will continue to be collected during any isolation or closure. 

During temporary closures, the facility continues to generate operating costs. Educators who are not ill during quarantine are required to use this time for training or administrative work.

Facility Extra Measures

  • All staff and children will be required to increase frequency of personal hygiene including washing hands immediately upon arrival at our facilities and frequently throughout the day.
  • Social distancing with young children can be challenging, however, educators will conduct programming two metres apart and child gatherings will be reduced to smaller numbers (eg. Meal times, classroom activities, outdoor play, etc.)
  • There will be no cross-over of children and staff between classrooms.
  • Staff will increase the frequency of cleaning and disinfecting of all surfaces, toys and high-touch areas throughout the day.
  • Any toys that cannot be cleaned and sanitized will be removed from our programming.
  • Staff will regularly monitor each child’s temperature during the day. If a child is exhibiting symptoms while in our facilities, staff will isolate child immediately in a separate area. Parents will be contacted and advised to seek professional medical advice immediately.
  • Staff are required to self-screen for symptoms prior to entering the facilities.
  • Face coverings will be the personal decision of staff, families and visitors. We ask that all families consider the vulnerability of young children and the on-going pandemic when making their decision. While we cannot force those who choose to de-mask, we also understand that some families may not be comfortable with the new guidelines. As such, we strongly recommend that individuals continue to wear face coverings while in our facilities.
  • Masking is required if there is an outbreak. Universal masking for those ages 2+ if an outbreak is declared in a classroom. Masking is also required if a person contracted or was exposed to COVID-19 and is following the shortened quarantine requirements.

Reminder to Families

  • Please practice good hygiene by washing hands with soap and warm water throughly for a minimum of 20 seconds.
  • If hand washing is unavailable, use hand sanitizer after contact with highly touched areas (eg. door handles, public transit, etc.).
  • Cover a cough or sneeze with your elbow or tissue. Dispose of tissue in the trash.
  • Avoid touching your face (eyes, nose, mouth) with your hands.
  • Avoid handshaking.
  • Keep a comfortable distance from others.
  • If you display flu-like symptoms (such as fever, tiredness, cough, shortness of break), please self isolate and call your local health officials for professional medical advice.

 Additional Information:

  • WHO – Coronavirus disease (COVID-19) outbreak ENG | ESP
  • CDC – Coronavirus Disease 2019 (COVID-19) ENG | ESP


last updated: 02/22

Other Common Conditions

If your child shows any symptoms of the following conditions, please contact your Director immediately.

Coxsackie Viral Infection (Hand, Foot, and Mouth Disease)

    Hand, foot, and mouth disease is common in children under 5 years old, but anyone can get it. The illness is usually not serious, but it is very contagious and spreads quickly in child care facilities.

    Symptoms include fever, mouth sores, and skin rash. The rash is commonly found on the hands and feet. Most children have mild symptoms for 7 to 10 days.


    Fever and flu-like symptoms

    Children often get a fever and other flu-like symptoms 3 to 5 days after they catch the virus. Symptoms can include:

    • Fever
    • Eating or drinking less
    • Sore throat
    • Feeling unwell

    Mouth sores

    Child can get painful mouth sores. These sores usually start as small red spots, often on the tongue and insides of the mouth, that blister and can become painful.

    Signs that swallowing might be painful for your child:

    • Not eating or drinking
    • Drooling more than usual
    • Only wanting to drink cold fluids

    Skin rash

    Child can get a skin rash on the palms of the hands and soles of the feet. It can also show up on the buttocks, legs, and arms.

    The rash usually is not itchy and looks like flat or slightly raised red spots, sometimes with blisters that have an area of redness at their base. Fluid in the blister and the resulting scab that forms as the blister heals can contain the virus that causes hand, foot, and mouth disease.

    Keep blisters clean and avoid touching them.

    Conjunctivitis (Pink Eye)

      The most common causes of conjunctivitis are viruses, bacteria or allergens. It often improves in 2 to 5 days without treatment but can take 2 weeks to go away completely.


      Symptoms of pink eye can vary but typically include:

      • Pink or red color in the white of the eye(s)
      • Swelling of the conjunctiva (the thin layer that lines the white part of the eye and the inside of the eyelid) and/or eyelids
      • Increased tear production
      • Feeling like a foreign body is in the eye(s) or an urge to rub the eye(s)
      • Itching, irritation, and/or burning
      • Discharge (pus or mucus)
      • Crusting of eyelids or lashes, especially in the morning


        Impetigo is a bacterial infection of the skin that is most common in young children. It is most common in children 2 through 5 years old.

        Impetigo starts as a red, itchy sore. As it heals, a crusty, yellow or honey-colored scab forms over the sore. It usually takes 10 days for sores to appear after exposure.


        • Red, itchy sores that break open and leak a clear fluid or pus for a few days
        • Next, a crusty yellow or “honey-colored” scab forms over the sore, which then heals without leaving a scar